When you are in ongoing purchase, your booked seats are reserved so no one else can access your tickets at the same time. Due to high demand, we have created a time limit for completion. The time limit may vary between different events. On average, you have 10 minutes to complete a purchase. If this time limit is exceeded, the tickets will then be released for sale again. In this way we ensure that as many people as possible are given an opportunity to purchase tickets online.

If you exceeded the time limit you have to start all over again and we cannot guarantee that you will get the same seats again. We therefore recommend that you always have your credit card ready when you begin a purchase on eventim.se.